Third-Party Vendor Security Monitoring
Monitor activity. Manage privileged access. Respond to incidents. ALL-IN-ONE
The third-party security monitoring challenge
While the term “corporate infrastructure insider” is frequently used to refer to in-house employees, there’s one more category of users with access to corporate infrastructure — those who work for third-party organizations providing professional outsourcing services.
These organizations can be:
- Managed service providers (MSPs), in particular, managed security service providers (MSSPs)
- IT outsourcing service providers, frequently referred to as IT providers
- Remote third-party vendors
- Independent auditors and experts
These people can administer your databases, configure and maintain your servers and critical applications, monitor security perimeters, test system vulnerability, and perform other important tasks to ensure business continuity.
Due to their roles and tasks, they have privileged access to critical endpoints and are in touch with sensitive information. But how to monitor third parties?
Why you need a third-party vendor monitoring and auditing solution
IT provider monitoring and remote third-party vendor management and auditing are essential parts of overall risk management and regulatory compliance.
Outsourced administrative service providers can change the configuration of critical systems, and thus their actions need to be monitored closely.
Outsourcing service providers have access to the enterprise protected perimeter and, naturally, third-party monitoring tools should be part of a company’s security strategy.
Outsourcing staff can access, modify, or even delete sensitive data. Third-party security monitoring is crucial to ensure data security.
A comprehensive subcontractor security solution
Continuous 3rd party monitoring
Ekran System® meets all of a company’s needs by setting up third-party vendor security monitoring processes.
The solution can be easily deployed on critical endpoints, providing visibility with the help of detailed video logs of any SSH and RDP sessions by third-party service providers.
You can configure Ekran System® to record sessions by all users or only sessions by selected usernames or IP addresses, allowing you to focus on 3rd party monitoring.
Due to the typically escalated privileges of such third-party providers, MSP monitoring software and third-party security monitoring services must provide a comprehensive set of privileged user activity control features.
Ekran System® third-party monitoring software does just that:
- Records user sessions with privileged user monitoring
- Advanced client protection mode prevents unauthorized administrative attempts to block monitoring
Third-party identity verification
As subcontractor sessions are typically remote, thorough identity verification for each connection is crucial.
Ekran System equips your team with:
- Multi-factor authentication (MFA) based on credentials and mobile devices.
- Secondary authentication for shared logins to deal with default logins like admin and root, which are frequently used by remote administrators. Secondary authentication allows activity to be clearly assigned to an individual user.
Third-party access control
Ekran System® third-party access security solutions provide granular access control:
- Terminal Server clients deliver a complete privileged account and session management (PASM) tool set for granting and managing temporary access.
- One-time passwords can be used for the most critical endpoints or emergency access.
- For the most high-risk scenarios, you can set up access request and approval workflow.
- Ticketing system integration allows you to implement purpose-based access.
Real-time alerts and activity reports
When an IT provider or third-party vendor performs an abnormal or security-critical action, your team will be notified and provided with context of the incident so they can respond immediately.
Besides real-time alerting on potentially dangerous actions within sessions, the system can also notify your security team when a session is being established by specific users or from specific IPs. Critical alerts can trigger automated incident response actions, such as terminating a session or blocking a user.
Various general user activity reports make it even simpler and more efficient to monitor IT providers and third parties.
Get more with an enterprise – grade third-party security monitoring solution
Combining powerful MSP and third-party vendor control features, Ekran System offers flexible licensing while remaining cost-effective for deployments of any size.
The platform includes enterprise-ready features such as support for multi-tenant deployments, high availability, advanced archiving, SIEM, and ticketing system integration.
Lightweight software agent and highly optimized formats for storing data
The lightweight agent works silently and isn’t noticeable to users or other programs. Collected data is saved in searchable and highly optimized formats.
Active in your environment in 20 minutes or less
Ekran System is quick to install and easily integrates with SIEM and ticketing systems. You’ll get a ready-to-use solution right after a coffee break.
Ekran System® provides universal third-party vendor security for any network architecture, including hybrid
Get the most value for your business with other Ekran System’s capabilities
Supported platforms
Ekran System integrations
Ekran System privileged access management easily integrates with your existing infrastructure, including leading SIEM and ticketing systems.
Case studies
What our clients say
Dennis Fox II
CEO | President at ES Consulting
“What we like the most about the Ekran is how easy it was to get started. The communication with the team is both smooth and efficient. Also, the support received from Ekran System team, both informational and technical, has always been very prompt and helpful.”
Paul Maranzano
Technical Director at National IT Solutions
“We tried quite a few products before we came to Ekran System. The key factor that led me to Ekran was fast communication from sales to support. I’d highly recommend Ekran System to most colleagues. Within 30 to 40 minutes I had it up and running and it was recording. I was quite impressed by how quick and easy it was. I definitely recommend Ekran System!”
Egzon Sinanaj
Director of Support and Security at PECB
“We have a lot of data to protect. We are also very happy to have an ever-growing number of new customers whose data are processed only by authorized processes and employees. To keep everything in check, we must be able to identify potential internal or external threats in time and act accordingly to prevent any intentional or unintentional errors.”
Denis Gundarev
Senior Program Manager at Microsoft
“Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats.”
Adrian Cragg
CTO of CNC Ltd
“As a Managed Service Provider we are responsible for our customers’ servers but aren’t the only ones with access and often well intentioned 3rd parties cause disruption with unauthorised changes. Ekran gives us peace of mind that all actions carried out on the server are recorded and we can quickly identify & rectify issues. It’s like having CCTV for your server and in these times of a need for heightened security and auditing this is perfect for the job.”
Monitor user activity with Ekran System®
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Let’s get the conversation started
Contact our team to learn how our insider risk management software can safeguard your organization’s data from any risks caused by human factors. Book a call with us at a time that suits you best, and let’s explore how we can help you achieve your security goals.
