Collaboration with home-based or remote location employees can be extremely challenging. Whether or not your company is a large corporation or a small family owned enterprise, misuse and abuse of the internet, email, and instant messengers can and does impact on staff productivity. Remote employees can almost “get away with" Internet fraud, and this can result in costly legal issues.
To get the best work out of your remote employees, you need to establish a clear communication route. Your employees need to be trustworthy, and there needs to be a review process to ensure that everyone is on the same page.
Employers monitor their remote employees to track performance, protect trade secrets, avoid legal liability, and address work concerns. Companies often utilize employee monitoring software that allows them to track everything employees do on company computers even when these remote employees are working.
As invasive as it might seem, if you are worried about what your employees are doing on their computers, you need software installed that keeps track of activities. Monitoring software prevents huge losses in productivity which can affect your company’s bottom line.
Remote employee monitoring software is easy to install on a remote computer. It logs actives and sends the information to a secure online control server. When you log into the control panel on your computer, you can observe reports of each remote employee’s activities. Most software will also allow you to take live screenshots in real-time, and sent out messages and commands to the remote employee.
There are monitoring packages that will give you access without:
- Letting the employee know they are being monitored. You can view their monitors in real time. Make sure that a remote employee knows this monitoring is a possibility. An AUP (Acceptable Use Policy) should be developed that covers email, all apps, and Internet use on company computers. This AUP should be plainly corresponded to employees. If a company fails to issue and release an AUP, it is leaving itself open to many legal problems.
- Track what website are visited by your remote employees. If you have an employee who is constantly on Facebook, you can talk to them about their activities or remove internet access permissions.
- Monitoring remote employees mean recording their emails if they are using a company computer. This ends workplace harassment and proprietary theft.
- Remote employee software can allow you to view multiple computers at the same time. You can see what is happening between employees and prevent disasters from happening.
Educate employees on the reasons for an AUP, why compliance is mandatory, the conditions of a contract, and the consequences of non-compliance. You also need to let your employees know the extent of monitoring.
Monitoring of remote employees is very common. Companies often monitor the daily activities of remote employees to ensure that employees are getting the job done and are acting in a trustworthy manner, including to meet various compliance regulations (e.g. for healthcare data protection). Remote monitoring is no different than monitoring the employee’s arrival and departure times or the handling of money and financial assets. There always needs to be checks and balances.
You can use Ekran System for monitoring remote employees and preventing their malicious actions. With Ekran System monitoring solution, you can record and then analyze all their actions as well as set up real-time alerts to notify security personnel whenever remote staff uses privileged user accounts. Learn how to prevent remote workers threats with Ekran System.
Read also about the best practices in information technology security.